FAQ
Frequently asked questions
Answers about fulfilment, Amazon, marketplaces, JTL, packaging, returns and international shipping at Paketwerk.
+What does Paketwerk do?
Paketwerk runs fulfilment processes for e-commerce companies – from goods-in and storage through picking and packing to shipping and returns.
+Which shops is Paketwerk suitable for?
Paketwerk offers fulfilment solutions for a wide range of e-commerce business models and sales channels.
+Does Paketwerk support Amazon?
Yes. We support fulfilment processes around Amazon, including FBA, FBM / merchant fulfilled and processes related to Seller Fulfilled Prime.
+Which marketplaces does Paketwerk support?
Besides Amazon, channels such as eBay, OTTO, Kaufland and others can be integrated into the fulfilment processes.
+Is Paketwerk a JTL fulfilment partner?
Yes. Paketwerk is a JTL fulfilment partner and connects JTL processes with our fulfilment logistics.
+Can I use my own packaging?
Yes. Custom packaging and brand specifications can be integrated into the fulfilment process.
+Does Paketwerk handle returns?
Yes. We can handle returns processing according to your individual specifications.
+Can Paketwerk ship internationally?
Yes. We support domestic and international shipping processes.
+How do I get started with Paketwerk?
Best of all with a personal conversation. Tell us about your shop, your products and your current workflows. We look at your requirements and develop a fitting fulfilment solution from there.