About us

The works behind your shop.

Behind every parcel there is a process.

Behind every successful online shop there is much more. Developing products. Winning customers. Running marketing. Processing orders. Opening up new sales channels. And at some point the question comes up:

Who actually takes care of all those parcels?

We do.

Paketwerk takes over the part of your e-commerce that your customers see – but that you no longer have to do yourself. We see fulfilment as the interplay of people, processes and technology. Our standard:

Your order should matter as much to us as it does to you.

Because in the end, the result is what counts:

Perfectly packed. Shipped on time.

Why Paketwerk?

Personal

At Paketwerk you get direct contacts and short communication paths.

Reliable

Your orders should go out correctly, quickly and on time.

Flexible

Your requirements are individual. Our processes can be adapted to them.

Transparent

You should know what happens to your goods and orders.

Modern

Digital processes and interfaces keep workflows efficient.

Scalable

Your e-commerce changes. Your fulfilment solution should change with it.

Our promise

We treat your parcels like your brand.

A parcel is not just a parcel.

It contains your product.

It represents your brand.

And it lands directly with your customer.

That is why we work carefully, reliably and with the ambition to run your processes exactly the way you define them.

You sell. We do the works behind it.

How we start together

  1. 01

    Getting to know each other

    We talk about your shop, your products, your order volumes and your sales channels.

  2. 02

    Analysis

    We review your existing fulfilment processes and systems.

  3. 03

    Concept

    Together we design the right workflow for your logistics.

  4. 04

    Integration

    We connect your systems and set up the necessary processes.

  5. 05

    Go live

    Your goods arrive at Paketwerk. The orders come in. We take care of the rest.

The works behind your shop.